After extensive monitoring, we do believe that this issue is resolved. However, should you have any questions or concerns please do not hesitate to contact us. As always, your patience is very much appreciated!
Oct 28, 17:02 UTC
At this time, we believe the issue was a large-scale DoS attack on the Dallas datacentre that in turn caused network connectivity issues and packet loss. We have taken measures to mitigate the attack and we believe that this has been resolved. We are currently monitoring for further issues at this time.
Oct 28, 16:35 UTC
We are currently aware of packet loss and intermittent connectivity issues within our Dallas network. We are currently investigating this issue in order to resolve it as soon as possible. Should you have any questions or concerns, we welcome you to use one of our official support mediums (ticket, e-mail or phone) to contact us. We thank you for your patience.
Oct 28, 16:21 UTC