Connectivity Issue - IN-MAA
Incident
Report for Linode
Resolved
We haven’t observed any additional connectivity issues in our IN-MAA data center, and will now consider this incident resolved. If you continue to experience problems, please open a Support ticket for assistance.
Update
We are continuing to monitor for any further issues.
Monitoring
At this time, we have been able to reboot the affected Linodes to resolve the immediate impact. In order to protect your Linode from further downtime, we have scheduled an emergency live migration. Customers with affected Linode have been shared with detailed messaging. Our subject matter experts will be monitoring the situation to ensure that our platform remains stable. If you continue to experience problems, please open a Support ticket for assistance.
Update
The investigation revealed that the issue was caused due to hardware issues with one specific host in this data center. Our subject matter experts are actively investigating the cause and working on hardware replacements. We will provide the next update as we make progress.
Investigating
Our team is investigating an issue affecting connectivity in our IN-MAA data center During this time, users may experience intermittent connection timeouts and errors for all services deployed in this data center. We will share additional updates as we have more information.
This incident affected: Regions (IN-MAA (Chennai)).