Update - A licensing issue between one of our service providers and their vendor has forced us to pause the provisioning of new MongoDB clusters within the Managed Database product. We currently do not have a timeline on when service will be restored but are working with our service provider to resolve this issue. Thank you for your patience.
Sep 22, 2022 - 18:51 UTC
Update - Update: New Managed Database deployments with MongoDB are disabled while we continue to implement a fix for this issue. We currently do not have a timeline for a resolution.
We understand how disruptive this is for some of our Managed Database customers - until further notice customers are advised to use alternatives for their workloads.
Sep 19, 2022 - 20:31 UTC
Identified - Our team is investigating a service issue affecting MongoDB on the Managed Databases service. During this time, users will be unable to provision new MongoDB clusters.
Sep 17, 2022 - 04:40 UTC
Resolved -
This incident has been resolved.
Dec 13, 06:45 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Dec 13, 05:17 UTC
Update -
We are continuing to investigate the connectivity issue affecting our Dallas data center. We will provide additional updates once we have them available.
Dec 13, 04:04 UTC
Update -
We are continuing to investigate the connectivity issue affecting our Dallas data center. We will provide additional updates as soon as possible.
Dec 13, 03:04 UTC
Update -
We are continuing to investigate the connectivity issue affecting our Dallas data center. We will provide additional updates as soon as possible.
Dec 13, 01:46 UTC
Investigating -
Our team is investigating a connectivity issue in our Dallas data center. During this time, users may experience connection timeouts and errors for all services deployed in this data center. Customers may also experience connectivity issues reaching Cloud Manager and the Linode API. We will share additional updates as we have more information.
Dec 13, 00:27 UTC
Resolved -
We haven’t observed any additional issues with the Object Storage service, and will now consider this incident resolved. If you continue to experience problems, please open a Support ticket for assistance.
Dec 9, 18:12 UTC
Monitoring -
At this time we have been able to correct the issues affecting the Object Storage service. We will be monitoring this to ensure that it remains stable. If you continue to experience problems, please open a Support ticket for assistance.
Dec 9, 17:18 UTC
Identified -
Our team has identified the issue affecting the Object Storage service. We are working quickly to implement a fix, and we will provide an update as soon as the solution is in place.
Dec 9, 16:39 UTC
Investigating -
Our team is investigating an issue affecting the Object Storage service. During this time, users may experience connection timeouts and errors with this service.
Dec 9, 16:10 UTC
Completed -
The scheduled maintenance has been completed.
Dec 2, 22:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 21:30 UTC
Scheduled -
We will be performing an emergency network maintenance in our US-West (Fremont) data center from 13:30 (PST) until 14:30 (PST) on Friday, December 2nd. While we do not expect any downtime, a brief period of increased latency or packet loss may occur.
Dec 2, 20:12 UTC