In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 12:00 UTC
Scheduled - To improve DNS resolver performance, we’re expanding the list of DNS resolver addresses offered up via DHCP. Existing resolver addresses aren't being changed or removed. Linodes that use DHCP for networking will start to receive additional resolver addresses within 12 hours of the times listed below.

Users must make certain their firewall rules allow DNS traffic for all of the IP addresses listed under "DNS Resolvers" in the "Remote Access" tab of their Linode's Dashboard. Since this change will be applied to all datacenters, you’ll want to review the resolvers list for each datacenter, and update your firewall rules accordingly.

This change will be deployed gradually to all datacenters between January 16th and January 26th. We’ll roll out these changes at 08:00:00 EDT (12:00:00 UTC) to each datacenter. The full schedule is as follows:

Atlanta Monday, January 16th
Dallas Tuesday, January 17th
Newark Wednesday, January 18th
Fremont Thursday, January 19th
London Friday, January 20th
Frankfurt Monday, January 23rd
Singapore Tuesday, January 24th
Tokyo 1 Wednesday, January 25th
Tokyo 2 Thursday, January 26th

Please reach out to the Support team if you have any questions.
Linode Manager and API Operational
Hosted DNS Service Operational
London Operational
Newark Operational
Atlanta Operational
Dallas Operational
Fremont Operational
Tokyo 1 Operational
Tokyo 2 Operational
Singapore Operational
Frankfurt Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
We will be performing network maintenance for approximately two hours on Thursday, January 19, 2016 at 00:00 UTC in our Frankfurt datacenter. While we do not expect any downtime during this maintenance, customers may experience brief periods of increased latency or packet loss. We appreciate your patience as we work diligently to make our network more reliable.
Posted on Jan 16, 14:02 UTC
Past Incidents
Jan 17, 2017

No incidents reported today.

Jan 16, 2017
Resolved - At this time we have been able to restore the Support phone line. Please feel free to give us a call if you have any questions or concerns.
Jan 16, 17:53 UTC
Identified - We're continuing to experience recurring issues with call connectivity on our Support phone line. We've reached out to our upstream phone provider and are working with them to fully investigate and resolve the underlying cause. We will provide updates as they become available.

In the meantime, we recommend submitting support requests via ticket at manager.linode.com or via email to support@linode.com.
Jan 10, 15:56 UTC
Jan 15, 2017

No incidents reported.

Jan 14, 2017

No incidents reported.

Jan 13, 2017
Completed - The software upgrades are complete.
Jan 13, 10:00 UTC
Update - This maintenance window is being extended for one additional hour.
Jan 13, 08:24 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 06:00 UTC
Scheduled - We will be performing software upgrades on our edge gateways for approximately three hours on Friday, January 13th at 06:00 UTC (1am EST) in our Dallas and Atlanta datacenters. While we do not expect any downtime during this maintenance, customers may experience brief periods of increased latency or packet loss.
Jan 6, 17:25 UTC
Jan 12, 2017

No incidents reported.

Jan 11, 2017
Resolved - This incident has been resolved. Connectivity within our Fremont data center has remained optimal. If you experience any connectivity issues, please reach out to our Customer Support Team for assistance.
Jan 11, 22:48 UTC
Monitoring - Connectivity to our Fremont datacenter has been fully restored. We'll continue to monitor this situation and provide updates as necessary.
Jan 11, 21:05 UTC
Investigating - We're currently investigating a connectivity issue for a subset of connections to our Fremont datacenter.
Jan 11, 20:23 UTC
Completed - The scheduled maintenance has been completed.
Jan 11, 03:00 UTC
Update - Due to an unexpected bug that we encountered while performing maintenance, some customers may have experienced downtime of several minutes. We have recovered from this and traffic has stabilized. We will continue to provide updates going forward.
Jan 11, 00:31 UTC
Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 00:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 00:01 UTC
Scheduled - We will be performing network maintenance on our edge routers on Wednesday, January 11 from 00:00 UTC until 03:00 UTC. We do not expect any downtime during this maintenance, however a brief period of packet loss or increased latency may be observed.
Jan 6, 12:57 UTC
Jan 9, 2017
Resolved - Our upstream provider has stabilized the connection, and the phones are now back to normal functionality. Thank you once again for your patience.
Jan 9, 23:08 UTC
Update - We are still working with our upstream provider to stabilize our connectivity. Thank you very much for your patience.
Jan 9, 17:55 UTC
Identified - An issue has been identified with our phone service provider. We are currently working to resolve this issue and we will provide additional updates as we move forward.
Jan 9, 03:00 UTC
Investigating - We are currently experiencing an issue with the Support phone line. Our team is investigating this matter and we will provide an update as soon as the Support phone line has been restored.
Jan 8, 19:49 UTC
Jan 7, 2017

No incidents reported.

Jan 6, 2017
Completed - The scheduled maintenance has been completed.
Jan 6, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 11:01 UTC
Scheduled - We will be performing network maintenance on Friday, January 6 at 3:00 PST (11:00 UTC). We do not expect any downtime during this maintenance, however a brief period of packet loss or increased latency may be observed.
The expected duration of this maintenance will be 1 hour.
Jan 5, 21:08 UTC
Completed - The scheduled maintenance has been completed.
Jan 6, 11:17 UTC
Update - This maintenance window is being extended for another two hours.
Jan 6, 09:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 07:00 UTC
Scheduled - We will be performing network maintenance for approximately two hours on Friday, January 6th at 7:00 UTC in our Newark and Fremont datacenters. While we do not expect any downtime during this maintenance, customers may experience brief periods of increased latency or packet loss.
Jan 3, 20:08 UTC
Jan 5, 2017
Resolved - This incident has been resolved. Connectivity within our Fremont data center has remained optimal.
If you experience any connectivity issues, please reach out to our Customer Support Team for assistance.
Jan 5, 01:29 UTC
Monitoring - We have identified connectivity issues with an Asia PAC Transit Provider. At this time our Networking Team has corrected the routes within Fremont and connectivity has stabilized. We will continue monitoring this issue to ensure connectivity remains optimal.
If you experience additional connectivity issues, please reach out to our Customer Support Team for assistance.
Jan 4, 19:05 UTC
Investigating - We're currently investigating a connectivity issue for a subset of connections to our Fremont datacenter.
Jan 4, 13:18 UTC
Jan 4, 2017
Completed - The scheduled maintenance has been completed.
Jan 4, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 4, 09:00 UTC
Scheduled - We will be bringing up an additional Internet Peering Exchange - EIE San Jose - starting tonight at 1am PST (9am UTC Wednesday, January 4, 2017) in our Fremont node. We do not expect any negative impact to customers traffic while adding this peering exchange. Once the peering exchange is online customers will eventually benefit from the direct peering relations that Linode will setup with popular networks resulting in low-latency with those networks on the IX.


The maintenance is expected to take (1) hour.
Jan 3, 20:25 UTC
Resolved - At this time we have been able to restore the Support phone line. Please feel free to give us a call if you have any questions or concerns.
Jan 4, 00:47 UTC
Investigating - Investigating - We are currently experiencing an issue with the Support phone line. Our team is investigating this matter and we will provide an update as soon as the Support phone line has been restored.
Jan 3, 23:06 UTC