Identified - Linodes in our Singapore datacenter may experience increased network congestion and latency as there is a fault in the undersea cable that is one of the optimal routes out of the datacenter. There is currently no estimated time-to-resolution available from the undersea cable operators. We will update this post when we have more information.
Feb 21, 19:03 UTC
Linode Manager and API Operational
Hosted DNS Service Operational
London Under Maintenance
Newark Operational
Atlanta Operational
Dallas Operational
Fremont Operational
Tokyo 1 Operational
Tokyo 2 Operational
Singapore Degraded Performance
Frankfurt Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Network Maintenance - Tokyo2 Feb 27, 23:00 - Feb 28, 01:00 UTC
We will be performing a code upgrade on a pair of core switches on Monday, February 27 at 23:00 until February 28 at 1:00 UTC . We do not expect any downtime during this maintenance, however a brief period of packet loss or increased latency may be observed.
Posted on Feb 24, 15:42 UTC
We will be adding additional capacity in our Dallas and Fremont locations on Wednesday, March 1 from 9:00 until 12:00 UTC. We do not expect any downtime during this maintenance, however a brief period of packet loss or increased latency may be observed.
Posted on Feb 24, 15:46 UTC
We will be adding additional capacity in our Newark location on Friday, March 3 from 5:00 until 7:00 UTC. We do not expect any downtime during this maintenance, however a brief period of packet loss or increased latency may be observed.
Posted on Feb 24, 15:49 UTC
Past Incidents
Feb 27, 2017
Completed - The scheduled maintenance has been completed.
Feb 27, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 00:00 UTC
Update - Due to issues establishing physical connectivity in our London datacenter, this maintenance window will only be for the Frankfurt location, with London needing to be rescheduled for a later date.
Feb 26, 23:58 UTC
Update - UPDATE - this maintenance has been moved to Monday, February 27 from 00:00 until 3:00 UTC.
Feb 24, 15:25 UTC
Scheduled - We will be performing network maintenance on Tuesday, February 28 from 00:00 UTC until 03:00 UTC as we add additional capacity to these datacenters. We do not expect any downtime during this maintenance, however a brief period of packet loss or increased latency may be observed.
Feb 13, 15:37 UTC
Feb 26, 2017

No incidents reported.

Feb 25, 2017

No incidents reported.

Feb 24, 2017

No incidents reported.

Feb 23, 2017
Resolved - LISH connectivity has been restored. If you encounter any further problems, please open a support ticket.
Feb 23, 03:34 UTC
Identified - We've identified the cause of this issue and are working to restore full Lish console functionality at this time.
Feb 22, 22:17 UTC
Investigating - We're currently investigating the cause of a lack of connectivity to Linodes over Lish via web browser. In the meantime, accessing the Lish console via SSH should work without issue: https://www.linode.com/docs/networking/using-the-linode-shell-lish#use-a-terminal-application

We will update this post once more information becomes available.
Feb 22, 21:34 UTC
Feb 22, 2017
Postmortem - Read details
Feb 22, 17:06 UTC
Resolved - Being that we have not experienced additional connectivity issues affecting our Atlanta data center, this matter is now resolved.
If you are still experiencing connectivity issues, please reach out to our Customer Support Team for assistance.
Feb 22, 04:52 UTC
Monitoring - Normal connectivity in Atlanta has been restored at this time, however we will continue to monitor things should any additional issues arise.
Feb 22, 03:25 UTC
Investigating - We are aware of connectivity issues affecting Linodes in our Atlanta data center and are currently investigating. We will update this post with any additional information as it becomes available.
Feb 22, 02:02 UTC
Update - We will be taking the affected piece of network equipment offline shortly. Because of our redundant switching infrastructure, we do not expect there to be any significant impact to customer traffic. However, customers may observe brief periods of increased latency or packet loss.
Feb 22, 01:31 UTC
Identified - We have identified a traffic routing issue with a distribution layer switch that serves a subset of physical hosts in Atlanta.
Feb 22, 01:16 UTC
Feb 20, 2017
Resolved - Network connectivity within our Singapore data center has continued to remain stable and this matter is now resolved. If you experience further connectivity issues within our Singapore data center, please reach out to our Customer Support Team for assistance.
Feb 20, 23:43 UTC
Monitoring - We are continuing to work with our upstream provider, but connectivity remains stable. As such, we will continue to monitor our network performance for further disruptions and consider this matter resolved if stability is maintained over the next hour.
Feb 20, 21:43 UTC
Update - The problematic provider is still withheld from our active network service. We're still seeing some small bursts of packet loss on our current routes, but not as significant as was previously experienced. We are still working with our upstream providers as they navigate this major outage on their end. Thank you for your patience.
Feb 20, 18:48 UTC
Identified - A large Asia-Pacific provider is currently experiencing major service degradation. This has resulted in approximately 40% packet loss to our Singapore datacenter for traffic via that provider. We have temporarily removed this provider from service.
Feb 20, 15:17 UTC
Investigating - We are aware of connectivity issues affecting Linodes in our Singapore data center and are currently investigating. We will continue to provide additional updates going forward.
Feb 20, 15:03 UTC
Feb 19, 2017
Resolved - Being that we have not experienced additional connectivity issues affecting our Fremont data center, this matter is now resolved.
If you are still experiencing connectivity issues, please reach out to our Customer Support Team for assistance.
Feb 19, 08:07 UTC
Monitoring - At this time we have been able to correct the connectivity issues affecting our Fremont data center. We will be monitoring this issue to ensure connectivity remains stable.
If you are still experiencing connectivity issues, please reach out to our Customer Support Team for assistance.
Feb 19, 05:24 UTC
Investigating - We are aware of connectivity issues affecting Linodes in our Fremont data center and are currently investigating. We will continue to provide additional updates going forward.
Feb 19, 04:58 UTC
Feb 18, 2017

No incidents reported.

Feb 17, 2017

No incidents reported.

Feb 16, 2017

No incidents reported.

Feb 15, 2017
Resolved - Connectivity to all hosts has been restored and has remained stable. If you continue to experience issues, please open a support ticket or email us at support@linode.com.
Feb 15, 06:10 UTC
Monitoring - All but one host in Atlanta have resumed normal operation. That single host is currently undergoing restorative maintenance but should be restored shortly. Please open a support ticket or email support@linode.com if you encounter any issues.
Feb 15, 00:41 UTC
Update - At this time, power has been restored to the affected host machines. We are working now to get each Linode booted. We are also working to resolve any networking issues caused by this outage that may be degrading network performance for some Linodes.
Feb 14, 23:32 UTC
Identified - The problem has been identified as a power failure affecting a portion of hosts in our Atlanta datacenter. We are in contact with our upstream provider in Atlanta and will update this post with additional information as soon as possible.
Feb 14, 23:04 UTC
Investigating - We're aware of impacted connectivity in Atlanta and we are investigating. Further updates will be provided as information becomes available.
Feb 14, 22:39 UTC
Feb 13, 2017

No incidents reported.