On August 14, 2026, starting around 17:30 UTC, during an event in our IT-MIL (Milan) data center, multiple alerts were triggered indicating that multiple hosts in this data center became unreachable.

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Akamai immediately began investigating the issue and working to restore the impacted hosts. During the impact window, customers would have experienced intermittent connection timeouts and errors across all services deployed in this data center.

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We restored the impacted hosts and fixed the connectivity issues at 21:20 UTC on August 14, 2026. We are still investigating the cause of the failure condition.

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We are committed to preventing future incidents and will conduct a thorough investigation into why the hosts became unreachable, implementing measures to enhance stability and reliability.

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This summary provides an overview of our current understanding of the incident given the information available. Our investigation is ongoing, and any information herein is subject to change.