We haven’t observed any additional issues with our Hosted rDNS Service, and will now consider this incident resolved. If you are still experiencing issues, please open a Support ticket for assistance.
Posted May 18, 2023 - 18:59 UTC
Monitoring
At this time we have been able to correct the issue affecting our Hosted rDNS Service. We will be monitoring this to ensure that connectivity remains stable. If you continue to experience problems, please open a ticket with our Support Team.
Posted May 18, 2023 - 17:04 UTC
Update
We are continuing to work on a fix for this issue.
Posted May 18, 2023 - 14:23 UTC
Update
We are continuing to work on a fix for this issue.
Posted May 18, 2023 - 12:44 UTC
Identified
We have identified an issue impacting new rDNS record propagation. Customers may experience a delay in propagation of rDNS (PTR) records that have been recently updated via Cloud Manager and our API. We will provide further updates once a solution is in place.
