At 12:58 UTC on August 10th, 2023, scheduled maintenance was performed on the Atlanta Datacenter Object Storage Infrastructure. At 15:23 UTC, we observed erroneous behavior within the service, and proceeded to move forward with incident response procedures.

During the investigation, we identified unexpected software dependency issues. This caused instability across all customer Object Storage buckets within the Datacenter.

Once the dependency issues were addressed, the Object Storage service within the Atlanta Datacenter was able to recover, resolving the incident at 03:00 UTC August 11th, 2023 .

As a result of this incident, we have reviewed all of our Object Storage infrastructure and addressed any remaining dependency issues, which will prevent this type of situation from reoccurring in the future.