Linode Status

Current Status

Service Issue - Linode Kubernetes Engine - US-Southeast (Atlanta)

Incident Report for Linode

Postmortem

Starting around 02:29 UTC on September 24, 2025, the autoscaling of Linode Kubernetes Engine (LKE) in US-Southeast Atlanta was impacted, and customers were unable to manage them as a result. The internal logs showed 5xx errors when customers attempted to manage LKE clusters associated with this cluster controller. The impact was limited to LKE cluster management (modification of nodepools, scaling, creating & deleting clusters) only, with all active customer workloads remaining unaffected.‌

The investigation revealed that the expiring certificates on cluster controllers were rotated on September 23, 2025. As part of the post-certification rollout work, the old certificates on associated controllers were revoked at 02:29 UTC on September 24, 2025, and the impact started following this action.‌

Further investigation indicated that the issue was caused by a certificate key mismatch between API endpoints and the cluster controller, which led to this issue. Akamai’s subject matter experts are continuing to investigate the root cause and will take appropriate preventive actions.‌

To mitigate the issue, we deployed a fix for this issue, followed by restarting the API endpoints. The impact was mitigated at 06:54 UTC on September 24, 2025. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent recurrence.‌

This summary provides an overview of our current understanding of the incident given the information available. Our investigation is ongoing, and any information herein is subject to change.

Posted Sep 24, 2025 - 17:18 UTC

Resolved

We haven’t observed any additional issues with the LKE service, and will now consider this incident resolved. If you continue to experience problems, please open a Support ticket for assistance.
Posted Sep 24, 2025 - 08:05 UTC

Monitoring

At this time we have been able to correct the issues affecting the LKE service. We will be monitoring this to ensure that it remains stable. If you continue to experience problems, please open a Support ticket for assistance.
Posted Sep 24, 2025 - 07:23 UTC

Identified

We have determined the root cause of this issue and are working on implementing a fix. We will provide an update as soon as the solution is in place.
Posted Sep 24, 2025 - 06:28 UTC

Update

Our subject matter experts are continuing to investigate this issue. We will provide the next update as we make progress.
Posted Sep 24, 2025 - 05:42 UTC

Investigating

Our team is investigating an emerging service issue affecting LKE services in Atlanta. We will share additional updates as we have more information.
Posted Sep 24, 2025 - 04:31 UTC
This incident affected: Linode Kubernetes Engine (US-Southeast (Atlanta) Linode Kubernetes Engine).