We have not received any additional reports of connectivity issues to our Cloud Manager or Support phone lines. At this time we are considering the matter resolved. If you run into any issues please reach out to our Customer Support team by submitting a ticket or emailing us at firstname.lastname@example.org
Posted Aug 30, 2020 - 16:27 UTC
The third party IP transit has implemented a fix and we're seeing improved connectivity to the Cloud Manager and Support Phone lines. We will continue to monitor the situation and provide updates.
We are currently experiencing connectivity issues impacting Cloud Manager and our Support phone line due to a problem with a third party IP transit provider. If you need assistance, check out our Help Documentation here. To contact our Customer Support team, please submit a support ticket or send an email to email@example.com.