At approximately 21:00 UTC on February 27, 2025, we became aware of an issue affecting the deployment of Linode compute instances in distributed regions. The problem arose due to the `disk_encryption` parameter not being omitted from API requests to distributed sites, which caused an API error and resulted in failed deployments of compute instances in distributed regions.
The issue was traced to a bug in Cloud Manager, where the response for distributed regions incorrectly included the disk encryption capability. This was passed along in the payload, leading to failures during instance creation. Since disk encryption cannot be disabled in distributed regions—because our entire compute infrastructure is encrypted—this caused the deployment errors. A Cloud Manager software fix was deployed at 00:30 UTC on February 28, 2025, which corrected the issue.
This summary provides an overview of our current understanding of the incident given the information available. Our investigation is ongoing and any information herein is subject to change.