Service Issue - Managed Databases
Incident
Report for Linode
Resolved
We haven't observed any additional issues with the Cloud Manager or API, and will now consider this incident resolved. If you continue to experience issues, please contact us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to support@linode.com for assistance.
Update
There was a recurrence from 19:28 UTC to 19:42 UTC because our third party experienced issues again while working on their end. We can confirm the issue is no longer happening at this moment. We are continuing to monitor for any further issues.
Monitoring
At this time we have been able to confirm the issue affecting the Cloud Manager and API was related to a vendor having issues on their side, these issues have been fixed on their end and our services are back on line as of 18:55 UTC. We will be monitoring this to ensure that the service remains stable. If you are still experiencing issues and unable to open a Support ticket, please call us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to support@linode.com.
Update
We are continuing to investigate this issue.
Investigating
Our team is investigating a service issue affecting the Managed Databases service. During this time, users may experience issues when attempting to configure, update, provision, and view Managed Databases via the Cloud Manager or Linode API. Existing Managed Database cluster operations are not affected.
We will share additional updates as we have more information.
We will share additional updates as we have more information.
This incident affected: Linode Manager and API.