Linode Status

Current Status

Service Issue - Cloud Manager and API

Incident Report for Linode

Postmortem

On October 28th, 2025, starting at 16:05 UTC, the Linode API experienced intermittent performance degradation. Affected customers would have seen timeouts when attempting to use the Linode API and Cloud Manager during the period of impact. After investigation, it was found that the cause was a recent change made to our systems, which impacted the availability of frequently-used API endpoints. The decision was made to roll back this release to the previous version, and this action mitigated the issue. This was completed at approximately 18:00 UTC on the same day.

To prevent recurrence, we have implemented additional checks when rolling out new features, as well as additional monitoring to help us quickly detect and proactively address any problems that may arise during a rollout.

Posted Nov 04, 2025 - 17:50 UTC

Resolved

At this time we have been able to correct the issue affecting the Cloud Manager and Linode API. We haven't observed any additional issues, and will now consider this incident resolved. If you continue to experience issues, please contact us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to support@linode.com for assistance.
Posted Oct 28, 2025 - 20:18 UTC

Monitoring

We have determined that the issue was caused by a recent software release, which has been rolled back to the previous version. As of 18:00 UTC the impact is mitigated. We will be monitoring this to ensure that the service remains stable.

If you are still experiencing issues and unable to open a Support ticket, please call us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to support@linode.com.
Posted Oct 28, 2025 - 18:24 UTC

Investigating

Our team is investigating a service issue that affects the Cloud Manager (https://cloud.linode.com/) and API that started at approximately 1600 UTC, October 28, 2025. During this time, some users may experience issues when attempting to access these systems. We will share additional updates as we have more information.
Posted Oct 28, 2025 - 16:56 UTC
This incident affected: Linode Manager and API.