Between 22:50 UTC on June 2, 2026 and 19:00 UTC on June 3, 2026, some customers experienced intermittent performance degradation and long access times when interacting with the Compute Block Storage cluster in Newark, US. During this period, intermittent component instability triggered intensive background recovery operations. This elevated system load resulted in a temporary degradation of data redundancy, higher read/write latency, and reduced throughput for the affected volumes.
To mitigate the impact, Akamai successfully restored the affected storage drives to operation, stabilizing the cluster and eliminating active customer impact. Following this, additional actions aim to fully restore standard system redundancy.
This summary provides an overview of our current understanding of the incident given the information available. Our investigation is ongoing and any information herein is subject to change.