Beginning at approximately 14:50 UTC on August 13, 2026, customers who attempted to provision Linode Kubernetes Engine Enterprise (LKE-E) clusters in the IAD2 data center were unable to. We identified that the issue was due to the exclusion of two components in IAD2 in a recent software version upgrade which resulted in an API mismatch.
We updated the identified components to bring them in sync with the expected state. This mitigated the issue at approximately 16:00 UTC on August 13, 2026.
To prevent this issue from occurring in the future, we are reviewing LKE software update processes to ensure that all included components complete version upgrades before being reintroduced to service during platform software updates.
This summary provides an overview of our current understanding of the incident given the information available. Our investigation is ongoing and any information herein is subject to change.