Network Connectivity - London
Incident
Report for Linode
Postmortem
As part of an ongoing effort to decommission the legacy London network, a piece of equipment was brought online at approximately 2:43pm EDT (18:43 GMT) on Wednesday, March 25th. Due to the various architectural dependencies between the legacy network and the next-generation network, the introduction of this new equipment created a bottleneck that caused London Linodes to experience between 5% and 25% packet loss.
Network engineers who were working with on-site datacenter technicians at the time identified the means by which this new equipment introduced the bottleneck, and by 3:06pm EDT (19:06 GMT) it had been fully resolved. We apologize for this interruption in service and any inconvenience that it may have caused.
Resolved
We have identified and mitigated the packet loss issue affecting the London datacenter. A postmortem will follow shortly. Thank you for your patience.
Investigating
We are currently experiencing network issues in London. Our network administration team is currently investigating.