On March 7,2026, at approx. 10:05 UTC, the Object Storage API (OSA) service experienced an elevated rate of errors in one of the production clusters, during this period, customers may have experienced intermittent issues while performing operations such as loading or managing buckets, accessing keys, updating Object storage policies, or making modifications to Object Storage resources.

The issue was traced to increased pressure on one of the underlying clusters following a recent configuration update. After identifying the contributing factor, the change was rolled back and service configurations were adjusted to restore normal system behavior. The issue was mitigated at 18:15 UTC, 7th March, 2026.

Following the mitigation, system performance indicators improved and service stability was restored. Verification checks confirmed that request success rates returned to normal levels, system queues reduced significantly, latency stabilized and overall platform traffic appeared healthy.

We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent recurrence.

This summary provides an overview of our current understanding of the incident given the information available. Our investigation is ongoing and any information herein is subject to change.