Beginning approximately 11:00 UTC on November 19, 2025, Linode-to-Linode traffic between Singapore and Oceania (Australia/New Zealand) and intra-Oceania traffic experienced periods of service degradation and delays between ~11:00 UTC and 16:30 UTC due to unexpected onboarding of customer traffic beyond capacity, resulting in suboptimal out-of-country (OOC) routing. This issue was mitigated by a combination of route mapping optimizations applied to the customer’s traffic as well as a return of off-line capacity in the region. Spikes in OOC routing subsided on December 23, 2025. 

To prevent this issue from occurring in the future, we are reviewing our approval process for onboarding large traffic sets as well as how the platform responds to significant increases in traffic to ensure that impact to existing traffic is minimized.

This summary provides an overview of our current understanding of the incident given the information available. Our investigation is ongoing and any information herein is subject to change.